A computer systems technician looks forward to the days when his or her job requires less time, which is when the new generation of digital assistants are needed.
In this case, the digital assistant will be able to play a key role in the job, ensuring the right person has the right information to complete tasks, said Eoin Duffy, IT services manager at the Computer Systems Plus Company.
In other words, computers that are used by the computer systems plus computers would be called digital assistants and will be part of a digital workforce that is increasingly digitising.
The technology also enables the digital assistants to be fully personalised, which can be a boon for companies.
Digital assistants are already being used by many of the world’s largest companies and some have even gone to the extent of offering them as free services.
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